Privacy Policy for ABR Greens Mobile App & Website

1 Introduction & Data Controller

Welcome to ABR Greens Infrastructure ("we", "our", or "us"). We specialize in premium real estate townships, residential plots, and infrastructure developments across Rajasthan and Delhi-NCR. We are committed to protecting the privacy, confidentiality, and security of individuals who access our mobile application (the "ABR Greens" app on Google Play) and our official website (https://abrgreensinfrastructure.com).

This Privacy Policy explains how information is collected, used, disclosed, and protected when you use our mobile application and digital services. This policy is publicly accessible at https://abrgreensinfrastructure.com/privacy-policy without any login or registration wall, in full compliance with Google Play Developer Policy requirements.

2 Scope of this Policy

This policy applies specifically to:

• Users who download, install, or browse the ABR Greens Infrastructure Android Mobile Application distributed via Google Play.
• Visitors who browse our official website at https://abrgreensinfrastructure.com and its subpages.
• Individuals who communicate with our property advisors via phone, WhatsApp, inquiry forms, or lucky draw application links.

3 Information We Collect

We strictly adhere to data minimization principles. We only collect information that is voluntarily provided by you or technically necessary to present property listings and connect you with our advisory team.

A. Information You Voluntarily Provide to Us

• Contact Details: Your full name, telephone/mobile number, email address, and residential city when you request a callback, submit a project consultation inquiry, or register for a site visit.
• Property Inquiries & Preferences: Plot size requirements, budget range, preferred township (e.g., ABR Sagar City, Shri Shyam Industrial Park, Phulera development corridors), and specific questions submitted in consultation forms.
• Draw / Allotment Applications: Name, contact number, and allotted plot/ticket details submitted voluntarily through official registration links (e.g., via Google Forms) for allotment draws.

B. Technical & Device Information Collected Automatically

When using the mobile application or website, standard technical parameters may be automatically processed by the device operating system (Android) or our web host (Netlify) to render screens properly:

• Device model, manufacturer, and operating system version (e.g., Android version).
• IP address, browser user-agent string, network connectivity type (e.g., Wi-Fi or cellular), and page request timestamps.
• Basic screen dimensions to adapt responsive layouts and high-performance WebP media delivery.

4 Verification of Backend Systems & Third-Party Services

To ensure complete transparency in compliance with Google Play Console policies:

• No Hidden Account Tracking / Authentication: The application does not maintain proprietary login databases (no Firebase Authentication, Supabase Auth, or AWS Cognito tokens are required or utilized for general app usage).
• Direct User-Initiated Communication (WhatsApp & Telephony): When you submit an inquiry form or tap "Chat on WhatsApp", the app prepares a pre-formatted message on your device and opens your WhatsApp application. The data transmission is initiated solely with your explicit confirmation.
• Google Maps Platform: Embedded map components and directions links use the Google Maps service to show the route to our corporate office at Sector 13, Vasundhara, Ghaziabad and site locations.
• Google Forms (Draw Registration): Lucky draw participation entries are submitted directly through secure Google Forms hosted on Google infrastructure.
• Web Hosting (Netlify): Static web assets and the online policy page are securely hosted via Netlify under HTTPS/TLS encryption.

5 How We Use Your Information

Any information collected is used exclusively for legitimate business purposes:

• To respond to your inquiries regarding township plots, project layouts, pricing lists, and site visit schedules.
• To verify and process participation in lucky draws and plot allotment events.
• To connect you with an authorized ABR Greens sales executive for personalized real estate guidance.
• To maintain application performance, prevent spam/abuse, and ensure site security.
• To comply with regulatory, accounting, and legal requirements under Indian law (including RERA regulations where applicable).

6 Data Sharing & Disclosure Policy

We do not sell, rent, lease, or monetize your personal information to third parties.

Information is only shared under the following limited circumstances:

• Authorized Operational Team: Internal property consultants, customer support agents, and legal officers of ABR Greens Infrastructure strictly on a need-to-know basis.
• Service Providers: Reliable third-party infrastructure providers (such as Google for hosting forms/maps and Netlify for web serving) who process technical requests in accordance with their privacy standards.
• Legal & Regulatory Authorities: If required by court order, government agency, police authority, or statutory notice under Indian jurisdiction.

7 Data Security & Retention

We implement reasonable physical, technical, and managerial safeguards to protect your personal information:

• Encryption in Transit: All web traffic and policy URLs enforce standard HTTPS (TLS 1.2 / 1.3) with valid security certificates to prevent eavesdropping and interception.
• Access Restrictions: Access to consultation records and inquiry messages is strictly restricted to designated administrative staff.
• Retention Period: Inquiry details are retained only for as long as necessary to address your property search and fulfill business/legal commitments. If you do not proceed with a booking, you may request permanent deletion at any time.

8 User Rights & Data Deletion Requests (Google Play Compliance)

Google Play Console requires developers to provide users with a straightforward way to request the deletion of their personal information.

As a user of the ABR Greens Mobile App or website, you have the right to:

• Request a copy of the personal contact details you have previously submitted to us.
• Request rectification or correction of inaccurate contact information.
• Request Permanent Deletion: You may request that we permanently delete your name, phone number, email, and inquiry records from our communication lists.

9 Children's Privacy

Our mobile application and website are designed for prospective real estate buyers, investors, and homeowners aged 18 and older. We do not intentionally target, market to, or collect personal information from children under the age of 13 (or under 18). If we discover that a minor has provided us with personal information, we will take immediate steps to delete such data from our records.

10 External Links & Third-Party Policies

Our digital platforms may contain links to external third-party services:

• WhatsApp (Meta Platforms, Inc.): For customer chat support. (WhatsApp Privacy Policy)
• Google Play Services & Google Maps (Google LLC): For application delivery and map rendering. (Google Privacy Policy)
• Google Forms: For online lucky draw registrations.

We encourage you to review the privacy statements of those respective platforms when navigating to external websites or services.

11 Updates to this Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our operational practices, new features, or updated Google Play developer policies. Any revisions will be published immediately on this page with an updated "Effective Date". We recommend reviewing this page periodically. Continued use of our mobile app or website following updates constitutes acceptance of the revised policy.

12 Contact Us & Grievance Redressal

If you have any questions, concerns, feedback, or grievance regarding this Privacy Policy or our data handling practices, please contact our designated grievance team: